Preparing for your next visit

We go above and beyond to respect the regulations imposed by Health Canada. This guide will present the different steps you must go through before, during, and after your appointment to ensure optimal care and safety for all.



We ask you to wear a mask and to respect social distancing rules, particularly two weeks before your appointment. When preparing for your next visit, you must not be waiting for results of a laboratory test for the novel coronavirus.

As a reminder, travelling from any country outside of Canada, including by car, air, bus or train, significantly increases your risk of contracting and transmitting the novel coronavirus. Public Health Services require self-isolation for 10 days from the date a person has returned to Canada. You can find this information as well as the various national measures on the official Health Canada website.

Before your dentist appointment, we will be asking all patients to answer questions. 
It will be conducted through a phone triage with one of our receptionists. All patients are to be
 confirmed over the phone and not with an automated system. A document will also need to be
 signed upon your arrival to confirm your answers.


Upon arrival, you will be asked to wait outside the clinic for 
your appointment. A medical professional will greet
 you once they are ready. There will also be a preliminary 
screening, including body temperature.
 One of the best ways to stop the spread of the virus and not
 get sick is to wash your hands often. Upon entering the clinic, 
throughout your visit, and before leaving, we ask you to wash
 your hands or use hand sanitizer.

Here a a few steps on how to efficiently wash your hands:
 wet hands with warm (not hot) water
, apply one to two pumps of liquid or foam soap and lather hands
 vigorously. Rub all surfaces of hands for a minimum of 15 seconds and
 pay particular attention to finger tips, between fingers, backs of hands and base of the
thumbs; these are the most commonly missed areas
. Using a rubbing motion, thoroughly rinse soap from hands; residual soap can lead to dryness
and cracking of skin.
 Dry hands thoroughly by patting hands gently with a paper towel
. Turn off taps with towel and discard towel in a bin

Throughout your visit, we will:

  • ask the patient to rinse with a 1% hydrogen peroxide solution, use a rubber dam 
(when able to), wear a fitted N95 respirator for all AGP procedures.
  • follow infection control procedures to disinfect operatory for both NAGP and AGP procedures
 and any surfaces that may have been contaminated by the infected patient.

  • ensure proper hand hygiene is performed.

The seating available will be minimized to 70% of the capacity to support social distances. All toys,
 magazines, and beverage stations will be removed. These actions will support proper environmental disinfecting protocols



We recommend you continue following the rules put in place by our government. Please social distance, wear a mask, avoid gatherings, and wash your hands frequently! :)